Our Team

Behind every installation is a team that cares about your safety. Meet the consultants, engineers, and support specialists who make Ercino Home Security personal.

Elena Brooks

Elena Brooks

Director of Security Solutions

Elena leads system design and ensures every proposal meets industry standards and homeowner expectations.

Marcus Chen

Marcus Chen

Lead Installation Engineer

Marcus trains field technicians on clean installs, concealed wiring, and customer education at handoff.

Priya Nair

Priya Nair

Smart Home Specialist

Priya integrates alarms with voice assistants, lighting, and locks for seamless daily routines.

David Okonkwo

David Okonkwo

Customer Success Manager

David coordinates monitoring enrollment, billing questions, and upgrade paths for long-term clients.

Rachel Kim

Rachel Kim

Security Consultant

Rachel performs on-site assessments and translates technical options into clear choices for families.

Tom Bradley

Tom Bradley

Field Technician

Tom specializes in retrofit installations and challenging mounting locations for cameras.

Amanda Lewis

Amanda Lewis

Monitoring Liaison

Amanda works with central stations to resolve false alarms and update emergency contact lists.

Chris Dalton

Chris Dalton

Training & Compliance

Chris keeps the team current on codes, manufacturer certifications, and best practices.